This week, we’d like to introduce our readers to an integral part of the VetStem team: our Director of Commercial Operations.  Kristi has been with VetStem for nearly 11.5 years.  She started out as a Customer Service Representative and was quickly promoted to Customer Service Manager where she managed a small team of professionals and oversaw the day-to-day administrative operations.  After nearly seven years, she was promoted to Marketing Operations Manager where she managed all print and digital marketing as well as the coordination of trade shows and other events.  After just over a year, she took on additional sales responsibilities and began visiting local veterinary offices to coordinate with current clients and establish new clients.  Just under a year and a half later, Kristi was promoted to Director of Commercial Operations.

As the Director of Commercial Operations, Kristi oversees the Customer Service, Marketing, and Sales teams and works closely with VetStem CEO, Dr. Bob Harman, to manage the compassionate use (non-standard) stem cell cases.  As you may have guessed, Kristi is an essential part of the VetStem team, ensuring the day-to-day commercial operations are completed in an accurate and timely manner and that everything runs smoothly.  You may catch Kristi on the phone or via email, should you have questions regarding the use of stem cells for non-standard indications.

Prior to joining VetStem, Kristi worked in the veterinary field for nearly 11 years.  She has worked for a veterinary laboratory, a veterinary insurance company, and also as a practice manager in an all cat clinic.  From that clinic, Kristi adopted one of her cats, Pyewacket, an orange tabby who was a blood donor for sick cats at the clinic.

Kristi and her husband Josh share two children: Riley who is 15 and Elia Grace who is 7.  In addition to Pyewacket, who is now 19 years old, Kristi also has Phini and Scarf, two Oriental Short Hairs, who are fun and feisty.  Scarf, the baby of the three, loves his brother Pyewacket and likes to eat socks or any type of cloth.

Kristi and her family

Pyewacket and Scarf

Phini